I have been in the tourism business for more than 23 years and today am even more active, dynamic, and enthusiastic than the first day! My extensive experience in this sector includes management of the agency requiring entrepreneurial and communication skills, staff control and training and of course, customer satisfaction. Resilience, flexibility and imagination are in my nature, making me open to diversity and the ever-changing daily challenges. Your all-in-one tour operator 2001 Tour & Travel agency, managed by a multi-lingual lady, my team and I are committed to excellence of service and sustainable improvement.